-Items are eligible to be exchanged or returned if original receipt is presented and quality is still intact as to be determined by WOF staff. Time period must be within 5 days of purchase.

-If you want to exchange or refund your order, please note that you will be subjected to 50 EGP.

-Food items are not eligible to be returned.

-Food items are only eligible to be returned if the item is defected.

-Shipping charges for the initial purchase are non-refundable.

-Delivery: Food is eligible for refund if clearly defected, according to Eatery standards and customers.

Minimum Order for delivery: 350 LE
Cancellation fee: 50 LE

ONE YEAR OF OTTO